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Sales Policies

Factory direct sales to the USA and Canada: For the United States and Canada, Ten-Tec stopped using the traditional amateur radio dealer network in 1992 to go to exclusive factory direct sales. Equipment for shipment to addresses in the U.S.A. and Canada can be ordered via our website store or by calling (800) 833-7373 or (865) 453-7172.

Hours of operation and contact info: The sales department can be reached at (800) 833-7373 or (865) 453-7172. Fax (865) 428-4483. Sales department email address is sales@tentec.com . Telephone hours are Monday-Friday 8 a.m. – 5:00 p.m. Eastern time. Store hours are 8 a.m. – 5 p.m. Eastern time.

Sales of wire antennas, cut wire and coax:  All sales are final.

International dealers: Ten-Tec has dealers in a number of countries outside of North America. Click on “International Dealers” for the current international dealer listing. In countries outside the U.S.A. and Canada where we have no dealer, you have the option of using one of our international dealers or purchasing from Ten-Tec factory direct. We do not accept factory direct orders from countries where we have an active dealer.